Changelog

Last updated: 12/14/2021

Changelog

22.11.16

Updated server infrastructure

04.11.16

Updated only enabled locations in check-in
Fixed issue with GSX repair import
Fixed issue with downloading backups
Added GSX repair status setting
Updated external dependencies

14.10.16

Updated server infrastructure.

01.05.16

Added GSX article support
Added 24-hour CompTIA cache
Added May 2016 GSX API changes

02.03.16

Added reading CompTIA codes from GSX
Improved handling of failing GSX repair closing on order dispatch (notify technician instead of erroring)
Fixed issue with background GSX tasks not finding GSX certificates
Added timezone field to GSX accounts

14.02.16

Added default consignmentFlag False to CarryIn repairs
Improved underlying frameworks
Fixed various deprecation warnings with Django 1.9

20.12.15

Added price upload function to inventory
Added Apple Pencil support
Improved performance of device upload function
Improved device upload to use native Excel format
Fixed issue with notes' advanced search
Fixed issue with portable database backups

05.12.15

Added AppleCare+ support
Added GSX attachment size check
Added Dispatch & Close command
Added new CompTIA codes
Added AST2 test support
Added send email task to rules
Added "status older than" search
Added "show in check-in" setting for location
Added file format validation for queue print templates
Added possibility to choose obsolete purchase dates in checkin
Added possibility to use templates in rules
Fixed issue with editing notes with multiple tabs
Fixed several diagnostics-related issues
Fixed issue with using custom email address with periodic commands
Fixed issue with selecting user and location in checkin
Fixed issue with uploading attachments to GSX
Fixed issue with serial number update and GPR parts
Fixed issue with searching for phone numbers with country prefixes in checkin
Improved performance of product detail view
Improved several UI-related tweaks and fixes
Updated underlying libraries and frameworks

13.09.15

Fixed issue with non-unique serial numbers when creating order
Fixed session issue in stats
Added GSX repair import

25.08.15

Fixed issue with Find My iPhone status detection

16.08.15

Fixed issue with adding devices to orders
Fixed issues with order searches not being saved
Fixed issues with stats

16.08.15

Added SSL certificate support for GSX
Added symptom and issue codes for repairs
Added Skype links to customer phone numbers
Added latest CompTIA codes
Fixed new personalised part number detection
Improved check-in interface
Fixed issues with some search forms
Fixed several other issues and performance enhancements

17.05.15

Added downloadable backups

14.05.15

Added order creation API
Added batch order processing
Added rules
Added setting group members from group admin
Fixed several issues

09.02.15

Fixed reporting GSX authentication errors through the warranty API
Fixed issue with CRAM-MD5 authentication in SMTP connections
Fixed issue with certain device searches
Added permission for copying orders
Added CompTIA details to part listing in GSX repair confirmation tab
Fixed issue with missing MRI results
Fixed issue with repair turnaround statistics

07.01.15

Fixed issue with SSL connections (email, SMS, GSX) on some installations.
Fixed issue with notifications
Fixed issue with checkin date in customer advanced search
Added next tether policy to warranty API
Added customer type filter to customer chooser
Added customer type filter to customer search
Added Beats Products

06.01.15

Fixed several issues with new repair statistics
Fixed disabled caching in warranty API
Fixed error reporting in warranty API
Added notification setting for user profiles

28.12.14

Fixed issue with component group 0
Added API auth token generation in admin
Added repair stats
Added Beats products symptom codes
Fixed issue with invoice search with empty date
Added API for warranty lookups

14.12.14

Fixed forms on stats pages
Fixed invoice search with invalid input
Added tags to GSX warranty results

09.12.14

Fixed FMiP status display with iPads
Fixed issues with cookies in checkin
Fixed issue with timestamping status changes
Added latest Apple product definitions

25.11.14

Added Quality Program warranty status
Fixed issue with spaces in GSX repair customer ZIP code
Added email address validation in system settings
Added onsite field to device form
Added support for non-part repairs in GSX repair details lookup
Added logging when case follower is unassigned
Added email address validation in system settings
Improved date format display in order notes
Fixed issue with displaying some device search results
Improved performance of Apple device image URLs
Added local orders tab to GSX search results
Added autofocus to toolbar search field
Removed manual and exploded view links
Added order history popup to devices
Improved updated underlying development libraries and frameworks
Improved various other fixes and tweaks

21.10.14

Fixed issue with unsetting order handler
Added new iPad symptom codes
Improved update service part component group on GSX price update
Improved reporting errors on customer save.
Improved error logging and reporting.

14.10.14

Fixed issue with DOA part mismatching
Fixed issue with viewing non-ASCII characters in GSX repair details
Fixed issue with invalid serial number in checkin device form
Fixed issue handling incomplete diagnostic data

11.10.14

Fixed intermittent issue with empty status menu in orders
Added Adjustment-part type
Fixed issue with non-ASCII characters in iOS diagnostic results
Fixed issue with using adjustment-type parts in GSX repairs
Framework, library and server security updates

16.09.14

Added Order Status API
Fixed input validation issues in check-in
Added serial number validation
Improved sort order of message search results to be descending by date
Fixed showing only active users in check-in

09.09.14

Added Find My iPhone status
Improved device search now always performs GSX lookup with a warranty status update
Added more detailed GSX info in device notes
Fixed issue with Update Warranty Status command

07.09.14

Added iOS diagnostics URL to order events
Added updating product price info in inventory when adding part from GSX (if not fixed price)
Added customer data download
Fixed issue with GSX Update Price

03.09.14

Added iOS diagnostics initiation

01.09.14

Fixedissue with serial number case sensitivity in checkin
Fixedissue with file attachments in checkin

28.08.14

Added Z58 iPhone symptom code
Fixedissue in checkin without serial numbers
Fixedissue with HQSMS delivery status

24.08.14

Added tags selection to checkin
Added link to switch between Servo and Checkin (under profile menu)
Added reseller field to devices
Fixedissues with some localizations

20.08.14

Added searching invoices by order number
Fixedissue with sending SMS with HQSMS
Fixedissues with searching invoices
Fixedissue with changing SMS providers
Added option to toggle showing checklist answers in checkin.

19.08.14

Fixed Consumer Law option to support three options - Yes, No and Unknown. Yes and No only work when GSX offers CL coverage for a part.
Fixed issue with usernames in checkin
Fixed issue with attachments in checkin

18.08.14

Fixed issue with consumer law checkbox
Fixed issue with component check
Fixed issue with accessories in checkin
Fixed issue with editing incomplete GSX repairs

17.08.14

Added consumer law claim support in GSX repairs
Fixed Safari password autofill in checkin
Fixed issue with deleting GSX repairs with invalid data
Added password visiblity option in checkin
Fixed issue with displaying country name in device details
Added default order priority for queues
Added HQSMS SMS provider support

30.07.14

Fixed several issues with check-in.
Added Netherlands as a region option.
Added iPad swollen battery REP code (Z45)
Fixed issue with browsing customers.
Improved translations.

14.07.14

Fixed issue with order search and pagination
Added cookie check to check-in
Fixed issue with some devices in check-in
Improved performance in order listing and editing

13.07.14

Added company-wide logo setting
Added user batch-uploading
Added alt-click to toggle lists of checkboxes
Added check for using spaces in product codes (illegal)
Added user deletion in admin
Fixed phone number format checking in checkin

06.07.14

Fixed issue with adding some substitute parts to an order
Fixed missing timestamps in email Message Log
Added Notes-field to private check-in
Fixed missing Message Log history
Added icon to show when a note has been sent
Added Show barcode-command to orders and devices
Added Danish language support

02.07.14

Fixed issue with GSX errors during serial number update
Fixed issue with using serial numbers that contain dashes
Fixed issue with listing service parts
Fixed issues with device advanced find
Added note message log (Note > Message Log)
Added delivery reports for some SMS operators
Added country field to customer info
Fixed issue deleting products
Fixed issue with fetching return labels
Fixed issue with editing product tags
Fixed issue with GSX lookups while adding device to order
Fixed issue with viewing invoices through inventory
Added check for valid phone numbers in customer form
Fixed issue with removing device accessories
Fixed issue with incorrect prices in receipts after updating prices in order
Improved translations
Improved show relative dates in order notes
Added New Order command to customer dropdown menu in order view

09.06.14

Added new iPhone symptom codes.

26.05.14

Fixed issue with non-ASCII filenames in incoming mail
Fixed issue with completing repairs that have been deleted from GSX
Fixed issue with calculating part prices with incorrect configuration

26.05.14

Added link to service order in bulk return listing.

22.05.14

Fixed issue with sessions in checkin.
Fixed issue with closing repairs that have been deleted in GSX
Added country field to customer form.
Fixed searching for parts without serial number
Improved user listing in checking (now based on group and location).

14.05.14

Fixed issue with saving system settings.
Improved uploading devices.

13.05.14

Added iOS diagnostics support.
Fixed issue with invalid GSX credentials in warranty status update.

12.05.14

Fixed issue with saving customer names with leading and trailing whitespace.
Improved performance of creating orders by device serial number.
Fixed issue with permissions in admin.
Improved handling of parts added in GSX web ui
Fixed issue with closing deleted GSX repairs
Improved showing GSX diagnostic results.

06.05.14

Added customer upload.
Fixed issue with GSX warranty lookups.
Fixed issue with closing GSX repairs with closed service orders.
Fixed issue with using checkin without checklists.
Fixed issue with adding devices using IMEI codes.
Improved incoming parts listing ordering in descending chronological order.
Fixed choosing customer based on email or phone number.
Improved search results in advanced customer search.

01.05.14

Fixed issue with deleting orders
Improved new CompTIA codes
Improved adding statuses to queues.
Fixed issue with GSX part lookups for invalid serial numbers.
Improved various UI elements.
Updated underlying software frameworks and libraries.

22.04.14

Fixed issue GSX escalation checking.

21.04.14

Improved translations.

20.04.14

Added status timeline for checkin status page.
Added sorting to order, product and other tables.
Added command to copy notes.
Improved checkin mobile browser support.

13.04.14

Fixed issue with GSX time format in et_EE locale.
Added clearing individual notifications by alt-clicking on the notification.
Improved matching incoming mail to services cases. Message bodies are now also parsed for ID so that non-delivery reports will also get picked up properly.
Added hiding quotes email correspondance.
Fixed issue where unregistering a part from a return still showed the part as registered.

09.04.14

Fixed issues with some SMS phone numbers.
Removed superuser and API access settings
Updated server software

08.04.14

Added new SMS provider.

07.04.14

Fixed issue with modal popups on smaller screens.

06.04.14

Added showing applied iOS activation policy
Improved GSX error handling in checkin
Fixed issue with canceling the creation of a new product.
Improved GSX purchased order prefix max length to 8 characters.
Fixed issue with using email addresses with names as message recipients
Fixed issue with clicking Back after removing a product from an order.
Added template syntax check when saving note template in admin.
Fixed UI bug with toggling device reporting in an order
Added showing possible GSX error when editing a part inside an order
Added KGB IMEI field for parts
Fixed issue with accessories in checkin.

26.03.14

Fixed issue with checking escalations

23.03.14

Fixed issue with saving serial numbers with spaces.
Fixed issue with using lower-case serial numbers in checkin.
Fixed permissions issue with copying a service order
Added counters for unread messages and alerts in the toolbar
Added escalations support. GSX General Escalations can now be created by using the new Escalation-tab in the note editing form. To submit an escalation to GSX, simply make sure to select the correct Issue type. Updates to escalations will be automatically checked every 15 minutes and the updates will appear as regular replies to the note.
Fixed other smaller UI bugs, updated framework components.

02.03.14

Fixed issue with Status statistics.
Fixed issue with adding followers to orders.
Fixed Issue with Serial Update on parts which are converted to stock.

24.02.14

Added Button to clear all notifications under Homepage > Updates
Fixed Changing language without logging out

23.02.14

Added Multiple payments and payment methods can now be set for each invoice.
Added Separate menus for status updates and new messages.
Added Updates-section under Homepage
Added Time zone setting for user profiles
Added Incoming Mail > User Account setting

17.02.14

Fixed Default unknown charsets of incoming emails to Latin 1
Fixed Group status statistics on event triggering timestamp

12.02.14

Fixed Issue with losing GSX credentials when saving users in the admin interface
Added Limiting technician choices to only users belonging to the same location
Added GSX profile settings in user admin.

12.02.14

Added Accessories to check-in interface
Fixed Show IMEI, username, password fields only when necessary in check-in.

11.02.14

Fixed Issue with creating mark-complete GSX repairs without serialized parts
Fixed Issue with unitReceivedDate not being sent for warranty check when creating GSX repair

10.02.14

Fixed Incoming email detection
Added Outgoing emails are now tagged in the subject (SRO#XXXXX/XXXX)
Fixed Return 404 error when trying to re-visit deleted order
Fixed Show only un-assigned (messages not tied to any Service ORder) messages in Messages/Inbox

09.02.14

Fixed Issue with downloading customer search results
Fixed Issue with warranty lookups using lower case serial numbers
Fixed Issue with losing leading zeros in IMEI codes
Fixed Restored missing leading zeros in IMEI codes
Fixed Issue with printing order dispatch from order toolbar
Fixed Disabled location menus for closed orders
Fixed Disabled customer editing for closed orders
Fixed Incoming email character set detection
Fixed Sorting of Messages in Note browser by newest-first

04.02.14

Fixed Issue with setting follower to user with duplicate names
Fixed Swedish translations
Fixed Selecting device tags
Fixed Footer in customer search results

30.01.14

Added Customer search and export
Fixed Issue with doing GSX searches with invalid serial numbers
Added Part count in bulk returns list

28.01.14

Added Company-field to checkin customer form (appended to customer name)
UI and template fixes

27.01.14

Fixed an issue with GSX authentication
Fixed an issue with setting order followers
Moved Priority-menu under submenu in order toolbar
Added Follow Order command under action menu in order toolbar
Fixed an issue with adding iPhones without IMEI codes to service orders
Several fixes to the checkin interface

26.01.14

Added check-in interface
Streamlined admin interface
Added command for updating part price from GSX
Added command for merging customer records
Added error reporting tool
Support for use on iPad in landscape orientation
Updated underlying framework components
Updated CompTIA codes
FIxed an issue with returning DOA parts
Fixed issue with out-of-order multipack returns
Show checkin, current and checkout locations in order edit header
Updated translations
UI improvements
Many internal bugfixes, performance and security enhancements

26.11.13

Fixed issue with editing product counts in inventory
Improved management of multiple inventory slots per product
Show currenecy in order dispatch view

24.11.13

Fixed issue with DOA part return labels
Added service part labour tier to sales statistics
Fixed issue with receiving parts for closed orders

05.11.13

Stats improvements
Added closed orders per queue
Added repair confirmation to orders/edit footer

04.11.13

Fixed issue with stats
Fixed issue with barcodes and serial numbers with leading whitespace

03.11.13

Statistics improvements
Other smaller fixes

31.10.13

Improved statistics
Fixed issue with saving GSX accounts (admin)
Fixed issue with moving customers
Fixed issue with From: header when sending SMS through SMTP gateway
Fixed issue with deleting user account with Service Orders
Fixed issue with SSL flag check on SMTP connections

29.10.13

Fixed issue when saving settings without GSX account
Fixed issue with inventory tracking setting
Added group selection to technician statistics
Improved statistics UI

28.10.13

Fixed issue with listing parts in warranty status results

24.10.13

Fixed issue with creating products from inventory

23.10.13

Fixed issue with searching and viewing products from the inventory
Fixed adding devices to orders using Firefox
Added default sender choice for notes to admin panel

22.10.13

Fixed browsing and managing product categories
Removed customer menu from account form (admin)
Limit location choices to user's configured locations in order search form
Updated and optimized server software stack
Other fixes and improvements

17.10.13

Added MBA SSD REP symptom codes
Fixed an issue with calculating item price without shipping

17.10.13

Fixed issue with editing customers from order view
Fixed issue with registering bulk return from location with no Ship-To

16.10.13

Fixed an issue with some GSX lookups
Fixed customer group management
Removed Public Group setting from admin
Fixed an issue with deleting locations

14.10.13

Fixed an issue with GSX lookups from locations without dedicated GSX accounts

12.10.13

Added iOS component check support
Fixed issues with uploading inventory data
Updated iPad symptom codes
Improved statistics
Added personal runrate stats
Fixed GSX repair completion auto-status trigger
Other fixes and improvements

07.10.13

Added statistics
Improved interface for bulk returns (separated each ship-to with a tab)
Added inventory value totals to product listing footer (sales/purchase value)
Fixed an issue with using overpacks in returns
Fixed an issue with sending SMS messages with non-ASCII characters in the title
Added checks for valid user names in admin
Fixed an issue with uploading product databases with different line endings
Fixed viewing purchasae orders

23.09.13

Fixed an issue with ordering non-returnable (abused) parts for devices under warranty
Improved template autocomplete performance
Improved GSX error reporting
UI fixes for Firefox

19.09.13

Improvements in dealing with DOA parts
All incoming products can now be searched by service order number
Service orders can now be searched by purchase order reference (GSX PO number)
Some UI improvements

18.09.13

Fixed an issue with warranty checks by IMEI number
Fixed an issue which prevented printing a return label for a part without an EEE code
Fixed an issue which prevented new note templates from being available after creation
Various other fixes and improvements

17.09.13

Warranty details from GSX lookups now also include contract coverage details
Repeat service cases are now highlighted when adding a device to a repair
Improved product search in inventory
Multiple parts can now be added simultaneously for a device
Full product details are now available when clicking on part number while adding part to order
Incoming products can now be filtered on various criteria
Fixed an issue with searching orders with date ranges
Set Reply-To header in outgoing mail to the From: address of the message
Fixed an issue which prevented parts without EEE-codes from being added to GSX repairs
Fixed an issue where symptom codes were not copied from the order when duplicating a GSX repair
Updated the bulk return interface to also include purchase order reference numbers
Parts must now have valid KGB and KBB SN details before registering for return
Fixed an issue which caused the returnable damage flag to not be set properly when a device was under warranty
Both original and substituted part numbers are now displayed in device's available parts list
An order's GSX repair view is no longer cached
A device's complete warranty details are now also visible when adding parts
Fixed an issue with setting note tags from the note's action menu
Updated available iPhone symptom codes
Various other user interface and performance enhancements

02.09.13

Fixed an issue which caused unexpected behaviour when using lower case serial numbers in warranty status checks
Fixed an issue which prevented GSX repairs to show in device GSX history if the customer name contained non-ASCII characters
Other smaller fixes and improvements

01.09.13

Added option to disable stock inventory tracking
Added feature to create devices from products within order edit view (product must be Replacement and have KGB SN)
Sold devices are now highlighted in GSX warranty lookups (i.e. a sold replacement device is now shown in the warranty lookup)
Reversed order of sales orders, purchase orders and invoices on product info page (chronologically descending)
An error message is now shown when trying to order non-eligible parts from a repair
Fixed an issue with incorrect location name in daily aging repairs report
Other smaller fixes

26.8.13

Service Order codes are now numeric and 8 digits long
Added From: field to note editor
Renamed "Serial Number" to "KGB Serial Number"
Checkout location is now set to the checkin location on order creation
Automatic printing can now be configured in user profile settings
Improved note template management interface
Repat Services are now highlighted
Location of SRO is now automatically set to the technician's location
GSX authentication errors are now reported when doing GSX lookups
Bulk returns are now limited to the location the return is being registered at
Prices before taxes are now displayed as tooltips in the SRO products section
Fixed an issue where search results would include the same result multiple times
Fixed an issue where the SRO code was not set when adding parts to a GSX repair
Fixed an issue where the SRO description did not update when devices where added or removed
Updated Finnish and Estonian translation
Other smaller improvements and fixes, including small changes to base print template

20.8.13

Added setting for daily report recipient
Fixed timestamps in order events
Other fixes and improvements

19.8.13

Datepickers start on monday
Fixed issue with email notification exclusion
Update CompTIA codes
Improved invoice search
Improved Purchase Order search
Fixed AST diagnostics link

18.8.13

Fixed GSX POP upload regression bug from last update
Added temporary fix for creating GSX repairs where the unit has been received within the last hour
Non-submitted purchase order items are no longer listed on the incoming products page (fixes 500-error when trying to receive an item from a purchase order that has not been submitted)
Replaced Submit-button with "Confirm"- checkbox in the Purchase Order edit view
Fixed a part number identification issue
Updated application frameworks

15.8.13

Fixed UI inconsistencies between creating, editing and replying to notes
Fixed an issue with closing GSX repairs containing non-serialized parts

14.8.13

Fixed sending messages to multiple emails and phone numbers simultaneously
Added tooltip to note to indicate where the message was sent. Due to database change, previous sent timestamps have been lost.
Fall back to "refused@apple.com" if no customer email provided
Fix an issue where a customer might be assigned to the wrong order
Added poNumber prefix option to user profile
Fixed a GSX authentication issue when printing return labels
Other smaller fixes and improvements

13.8.13

Reworked the GSX repair form to support "Save for later"- functionality. The "Confirm"-checkbox must now be enabled to submit the repair to GSX
Added a feature to duplicate GSX repairs
Added a time picker to the GSX form
Attachments to GSX repairs are no longer saved as notes and can instead be accessed from the G-tab of a Service Order
Fixed a bug which caused GSX unitReceived timestamps to be in the wrong timezone
Fixed a bug which prevented new note templates from appearing
Note templates are now selected by typing a part of the template's title
Click on part or unit SN to get EEE code for parts lookup
Other fixes and improvements